Our products

Is the jewelry waterproof and does it not discolor?

Nezih jewelry is made of high-quality stainless steel or high-quality 925 silver and is gold-plated up to 18 carats.

We offer jewelry of the highest quality , which impresses with careful workmanship and the finest materials .

Our stainless steel jewelry is waterproof and won't discolor when exposed to water! It's ideal for everyday wear.

The discoloration of gold-plated 925 silver jewelry over time is unavoidable. This is a chemical reaction known as oxidation. Our high-quality 14 to 18-karat plating significantly slows this process.

How do I best care for and store the jewelry?

Proper care and storage of jewelry are crucial to maintaining its beauty. Here are some tips:

1. Regular cleaning: Jewelry should be cleaned regularly with a soft cloth to remove dirt and deposits.

2. Protection from chemicals: Avoid contact with chemicals such as perfume or hairspray, as these can damage the jewelry.

3. Proper storage: Store your jewelry separately to avoid scratches and tangling. Our jewelry boxes and pouches, included with every order, are ideal for storing your jewelry.

Following these care instructions will keep your jewelry in pristine condition for a long time!

What packaging is used for the jewelry and is it suitable as a gift?

With every order, our jewelry is packaged with special care and attention to detail. Each piece is uniquely placed in our elegant jewelry boxes and premium pouches to ensure it arrives safely and stylishly to you or the recipient. This makes your jewelry an unforgettable experience, starting with the unwrapping.

Shipping & Delivery

How long does shipping take?

Shipping within Switzerland takes 2-4 business days. Of course, delays may occur during certain seasons.

Here you can find information about our shipping and shipping abroad.

Do you deliver abroad?

Yes, we ship internationally. You can find more information about international shipping here .

What should I do if my package hasn't arrived?

If your package has not arrived after 7 days, please contact us by email and we will take care of your request.
nezih.shop@hotmail.com

How can I track my shipment

You'll receive an email from us with the tracking number for your shipment. This will allow you to track when your shipment will arrive.

Return & Refund

Can I return my order?

Yes, you can return the package within 14 days with the original packaging and in its original condition. However, you will be responsible for the shipping costs. Personalized items, earrings, and other hygiene products are excluded.

To which address do I have to send my order?

Please send the shipment to:

Nezih

Südstrasse 2b

4665 Oftringen

Where is my refund?

Once we receive your return, we will inspect it for damage and defects. If everything is in order, we will refund your money as quickly as possible. However, this may take a few days depending on your bank account. Please also note that no transactions are processed on holidays.

Please allow approximately 1 week for this process from the time you return the package to us.

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